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Contact Us

Customer Care

Thank you for contacting Kate Farms! Due to high volumes, there may be a slight delay, thank you for your patience.

Get help with an order or send us a support request, question, or comment.

Our Customer Care team is available Monday through Friday 8AM to 8PM Eastern Time.

We encourage you to talk with your health care provider about which Kate Farms shake or formula may be best for your specific dietary needs. Our team is happy to help answer your product questions and assist you with accessing or switching to Kate Farms products.



Find us

Our corporate offices are located in Santa Barbara, CA and Waltham, MA.


Kate Farms
101 Innovation Place
Santa Barbara, CA 93108

East Coast Office

Kate Farms
135 Beaver Street
Waltham, MA 02452