Get help with an order or send us a support request, question, or comment.
Our Customer Care team is available Monday through Friday 8AM to 8PM Eastern Time, and Saturday & Sunday 11AM to 7PM Eastern Time.
In observance of the Thanksgiving Holiday, Kate Farms will be closed the week of November 22nd-26th.
However, Customer Care team members will be available on a limited basis all week (except Thursday Thanksgiving Day) to assist with urgent issues. We thank you for your patience as responses may be delayed.
Please note, orders placed after Tuesday, November 23rd on katefarms.com will be delayed and will resume on Monday, November 29th.
101 Innovation Place
Santa Barbara, CA 93108
East Coast Office
135 Beaver Street
Waltham, MA 02452