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Contact Us

Customer Care

Get help with an order or send us a support request, question, or comment.

Our Customer Care team is available Monday through Friday 8AM to 8PM Eastern Time, and Saturday & Sunday 8AM to 5PM Eastern Time.


Our Customer Care team will have limited availability during the week of Thanksgiving and will be closed on Thanksgiving Day.





Find us

Our corporate offices are located in Santa Barbara, CA and Waltham, MA.


Kate Farms
101 Innovation Place
Santa Barbara, CA 93108

East Coast Office

Kate Farms
135 Beaver Street
Waltham, MA 02452