Learn about Kate Farms medical formulas, get assistance with online orders, or contact Customer Care.
Due to continued system maintenance, our Customer Care team will have limited availability and will respond to you ASAP. We thank you for your patience!
Note: Online orders are not impacted.
Answers to your questions about shipping and tracking for your recent Kate Farms orders.
If you are unsatisfied with your order for any reason, we will happily provide replacements or a refund up to one year from the date of purchase.
Kate Farms medical formulas are available nationally through home medical suppliers. All formulas can also be purchased online with fast & free shipping.
Kate Farms Medical formulas can be used at home, in a hospital, or in a skilled nursing facility.
Formulas are eligible for coverage with Medicare, Medi-Cal, most Medicaid, and private insurance plans.
Transitioning to, using, storing, and traveling with Kate Farms formula for tube feeding or oral use.
Contact Customer Care
Our Customer Care team is here with personal help to navigate your insurance and next steps, or assist you with questions.