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Plant Perks Rewards FAQs

What is Plant Perks Rewards?

Plant Perks is our loyalty and rewards program designed to share the love of Kate Farms and celebrate All Good Things! Earn rewards for shopping and sharing Kate Farms with friends. When you join, you can easily redeem and apply points to exclusive discounts on future purchases.

How do I join?

Signing up is easy! Simply create an account by clicking here and enter your name, email, and password. It’s free to join and you will automatically receive 50 points for creating an account. If you currently have an account or email subscription with us – you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Plant Points!

Do I have to have an online account to join the Plant Perks Rewards? 

Yes, creating an online account on katefarms.com enables you to participate in the program and easily keep track of your points earned, points available for redemption, and purchase history.

How do I earn points?

You will earn 1 point for every $1 spent at katefarms.com. So, if you spend $100, you’ll earn 100 points.

How do I redeem my points?

Exchanging your points for great rewards couldn’t be easier! Simply visit our Plant Perks Rewards page to view all of our great reward options and click the ‘Redeem’ button to redeem your chosen reward.

How do points convert to dollars?

100 points = $10 off, 200 points = $20 off, 300 points = $30 off, and 400 points = $40 off.

How do I use my points on my subscription(s)?

Note: This will not work if you currently have a discount applied to your subscription.

  1. Log into your account, navigate to the Plant Points Rewards page, select “redeem” and copy your code to enter at checkout.
  2. Go to My Account in the main menu and select My Subscriptions, then Manage Subscriptions.
  3. On your account page, find the subscription you want discounted, click edit and then scroll down to select Apply Discount.
  4. Input the copied discount code in the field on the right-hand side of the screen. Then select Add Discount.

All set! You have applied your one-time coupon towards your next recurring order.

Do my points expire?

Your points will expire after one year of inactivity. Inactivity includes not interacting with our program (i.e., redeeming points, placing an order, etc.).

Can I combine my points with another discount?

You cannot combine points with other discounts at this time.

How do I share Kate Farms with my friends and family?

To share the benefits of Kate Farms with friends and family, simply go to our Refer-a-Friend Page and enter your friends’ email addresses to gift them $10 off their first purchase.

Will my past purchases apply towards my Plant Perks Rewards?

Your purchases prior to July 1, 2021 will not apply to your Plant Perks Rewards account.

What happens when I receive a refund for a purchase I made using points, will I receive those points back?

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your rewards account.

How will I be able to view my points?

You can view your points in a few different places:

  1. Visit your My Account page to view and redeem your rewards.
  2. Access your rewards on the Plant Perks Rewards page.
  3. On the checkout page, your redeemable rewards will appear in the dropdown.

Is there a minimum and maximum number of points to redeem for a discount?

The minimum redemption is 100 points ($10) in order to redeem your Plant Perks towards an order on katefarms.com.

The maximum redemption is 400 points ($40) per order.

Reward redemptions may only be used in 100 point increments (100 points = $10).

How can I get a birthday reward?

Add your birthday under “Ways to earn points” on the Plant Perks Rewards page. On your birthday we will send you an email and add 100 points ($10) to your account.

*Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.

How can I get a points for leaving a review?

We love to hear from our customers! By leaving a Product Review, you will receive 20 points towards your Plant Perks Rewards account*.

*In order to receive the 20 points, you must leave the Product Review via the email request. We cannot award points for a Kate Farms Site Review.

Note – if you leave the review by navigating directly to the product page, you will not receive the 20 points.

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